For Residents


Now more than ever, we know your peace of mind starts at home, and we are continually committed to providing necessary support for those who need it. That’s why we created Rent Care, a suite of solutions grounded in our commitment to you, today and tomorrow, to help you live with confidence.

  • For current residents, we invite you to call or email your Resident Services Office at your convenience to learn more about Rent Care and the flexible lease options available to you.
  • If you’re searching for an apartment home, and are interested in learning more about our Rent Care Program, please click here.


We are thrilled to start welcoming you back to amenities in accordance with state and local guidelines. As part of our efforts to keep you safe, we’ve implemented operational changes related to COVID-19.​ For more information and resources on amenity updates, please visit




Federal Government



We hope you and your loved ones are staying safe. Your Irvine Company team wanted to provide you with information about new federal resources that may be helpful at this time. ​ On March 27, 2020, Congress passed the CARES Act to provide substantial assistance to workers, families and individuals.​ ​ Please see below for an abbreviated summary or click here​ for the full detail.


  • All U.S. residents with adjusted gross income up to $75,000 ($150,000 married), who are not a dependent of another taxpayer and have a work-eligible social security number, are eligible for a $1,200 ($2,400 married) rebate and an additional $500 per child
  • Eligibility will use a taxpayer’s 2019 tax return if filed, or in the alternative their 2018 return and include those with no income or on SSI
  • For incomes above $75,000, $5.00 will be deducted for every $100 above $75,000. ​ Individuals above $99,000 will not be eligible
  • Eligibility will be based on 2019 tax returns and include those with no income or on SSI. The federal government will send checks automatically in April, either by check or direct deposit


  • More Californians than have previously been eligible can now apply for an enhanced state unemployment benefit program here
  • An additional $600 per week for four months
  • An additional 13 weeks of unemployment benefits through Dec 31, 2020 to help those who remain unemployed
  • Expanded to include self-employed, independent contractors, those with limited work history, furloughed workers, and “gig economy” workers (e.g. Uber, Lyft, etc.) to Dec 31, 2020

ADDITIONAL DETAILS (not inclusive of all relief measures)

Keeping American Workers Paid and Employed Act

Paycheck Protection Program

  • $349 billion for small business loans; for businesses < 500 employees and sole-proprietors, independent contractors and other self-employed
  • Borrowers shall be eligible for loan forgiveness equal to the amount spent by the borrower during an 8-week period after the origination date of the loan on payroll costs, interest payment on any mortgage incurred prior to Feb 15, 2020, payment of rent on any lease in force prior to Feb 15, 2020, and payment on any utility for which service began before Feb 15, 2020
  • Loans equal to lesser of 2.5 months of payroll or $10M to maintain payroll, lease, and utility payments; Loan period Feb 20 to Jun 30, 2020; Max. interest rate of 4%
  • Eligibility based on operational status as of Feb 15, 2020 vs. repayment ability
  • Participating lenders (noted on SBA site) can begin processing loans beginning Fri, April 3, 2020 (for small businesses and sole proprietorships) and April 10, 2020 for Independent contractors and self-employed individuals
  • For participating SBA lenders and application process: US Treasury CARES Update for Small Businesses (April 2, 2020)

Expanded Eligibility of Economic Injury Disaster Loan (EIDL)

  • Expanded for individual operating as sole proprietor or independent contractor for Jan 31 to Dec 31, 2020
  • Emergency Grant of $10,000 advance payment to eligible EIDL applicant; repayment not required if loan denied

Business Provisions

Refundable payroll tax credit

  • For or 50% of wages paid by employers with credit up to $10,000 in wages paid / employee with max of $5,000
  • Applies to companies affected by shutdowns or 50% reduction in revenues from same calendar quarter in the prior year

Deferred Employer Payroll Tax Over Two Years

  • Includes Self Employed Individuals
  • Defer payment of the 6.2% employer-side Social Security payroll tax, effective for wages paid between date of enactment and Dec 31, 2020
  • Payment ultimately due in equal parts on Dec 31, 2021 and Dec 31, 2022

Net Operating Loss (NOL) Carryback Rules Reinstated and Expanded

  • NOLs from tax years 2018, 2019, and 2020 can be carried back 5 years to claim refunds from taxable years
  • Additional modifications on loss limitations, recovery of alternative minimum tax credits, interest expenses and others

General Labor Related Provisions

  • Limitations on employer paid leave and sick leave
  • Provides employee laid off by an employer March 1, 2020 or later to have access to paid family and medical leave in certain instances if rehired by employer
  • Employers to receive advance tax credit from Treasury

Foreclosure Moratorium and Consumer Right to Forbearance

  • Prohibits foreclosures on all federally-backed mortgage loans for a 60-day period beginning Mar 18, 2020
  • Provides up to 180 days of forbearance for borrowers of a federally-backed mortgage loan

Education Provisions

Emergency Relief and Taxpayers Protections

  • $500B Emergency Treasury Exchange Stabilization Fund to provide loans, loan guarantees, and other investments
  • For direct lending, borrowers must maintain employment levels (no less than 90%) as of Mar 24, 2020 until Sept 30, 2020
  • Special facility targeted at nonprofits and businesses between 500 and 10,000 employees subject to criteria to retain no less than 90% of workforce with full compensation and benefits through Sept 30, 2020

California Franchise Tax Board & Department of Tax and Fee Administration


California Franchise Tax Board

California Department of Tax and Fee Administration

California Employment Development Department (EDD)

Overview of All EDD Programs




  • For school closures or reduced hours; UI provides partial wage replacement benefit payments to workers who lose their job or have their hours reduced, through no fault of their own
  • File an Unemployment Insurance Claim


U.S. Department of Education (For Students)


California Office of Governor Gavin Newsom


Tenant Relief Act of 2020

City of Irvine

Rental Assistance & Lease Break Program for Irvine Residents, including UCI Students

  • Passed by City Council on Friday, June 9th, 2020. As of Friday July 24th, applications for the program are now closed. For details, click here.
  • Program dedicates $2M from eligible CARES Act funding source in the form of a $1,000 one-time grant per qualified resident, to assist with either the lease cancellation penalties or rental fees

Eligibility criteria will include:

  • Must be an Irvine resident, in non-university owned housing
  • Must be or were recently were employed, and financially independent (not claimed as a dependent on a tax return)
  • Must demonstrate a need for assistance due to loss of employment or reduced wages

Funding is expected to be disbursed by the State of California to the City later this month. Eligible households will be funded as State money comes in.

City of Los Angeles

City of Mission Viejo

City of Santa Clara

City of Tustin


  • The City Council has approved an allocation of Community Development Block Grant funds to assist families that have been affected by COVID-19. ​ For more information, please click here.

County of Orange

2-1-1 Comprehensive information and referral system for Orange County

  • Provides a resource database of health and human services and support, accessible 24 hours a day, 7 days a week online and through a multi-lingual hotline
  • Dial 2-1-1 or visit

County of San Diego

County of Santa Clara


One Fair Wage

  • Cash assistance for service workers: restaurant workers, delivery drivers, and other tipped workers and service workers who are seeing their income decline or aren’t able to work because of quarantines or other health concerns.
  • Request online:

USBG National Charity Foundation

  • Get financial assistance for individuals and their families in the alcohol industry
  • Eligible if worked for at least one year directly serving or in the production, promotion or distribution of alcoholic beverages, or the spouse or child of someone in the industry Apply with online form




California Labor and Workforce Development Agency

California State Treasurer


Food Resources

The Salvation Army of Southern California

  • Bring Picture ID
  • Hours: Tuesday, Wednesday and Thursday 1:00 p.m.-4:00 p.m.
  • Phone: (714) 832-7100
  • Location: 10200 Pioneer Road, Tustin, CA 92782

South County Outreach: Appointment Only Food Pantry

  • Food distribution will be by appointment only. Any shopper coming without an appointment will be directed to call the hotline.
  • Appointments available Monday – Friday 10:30 a.m. – 4:00 p.m.
  • Phone: Pantry Hotline at 949-380-8144 ext. 207
  • Location: 7 Whatney, Suite B, Irvine, CA 92618

Families Forward: Drive Through Food Bank

  • Drive through service including food and diapers
  • Monday - Friday 10:00 a.m. - 2:00 p.m.
  • Phone: (949) 552-2727
  • Location: 8 Thomas, Irvine, CA 92618

Tustin Drive Through Food Drive

  • Monday through Friday 9:00 a.m. – 1:00 p.m.
  • Location: Families Together of Orange County Community Health Center, 621 West First St., Tustin CA, 92780

Senior Services

Great Plates Delivered (meal delivery program)

  • To enroll: 714-480-6450

Council on Aging Southern California

  • Health Insurance Counseling, Concierge Care Navigators, Answer Resource Guides, Senior Protection Program, etc.
  • Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.
  • Phone: (714) 479-0107
  • Location: 2 Executive Circle, Suite 175, Irvine, CA 92614

Orange County Office on Aging

  • Seniors with any need, please call 1-800-510-2020
  • Extended Hours: Monday-Friday 8:00 a.m. – 8:00 p.m.
  • Languages: English, Spanish, and Vietnamese

City of Irvine Senior Resources

Irvine: Meals of Wheels

  • Irvine Meals on Wheels provides nutritious, healthy, great tasting meals to senior residents or other individuals who cannot prepare or shop for meals themselves.
  • Delivered Monday through Friday between 11:30 a.m. and 1:00 p.m.
  • Phone: (949) 724-6927
  • Location: 20 Lake Road Irvine, CA 92604

Utility Services

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